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The Step Review

Brand popularity

5.0 - Very popular brand

eCommerce rating

3.0 - 2 e-commerce features offered

Shipping & returns policies

3.0 - 2 ratings - expand

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

2.0 - 1 rating - expand

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

3.3 - 3 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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The Step Review: The Step Pros & Cons

The Step (thestep.com) is a well-known fitness & exercise brand which competes against other fitness & exercise brands like Planet Fitness, Alo Yoga, 24 Hour Fitness, Peloton and Crunch. Based on our in-depth The Step review, when compared to its competitors, The Step is a mid-range performing brand within its category. Read the full Thestep.com review below for more details.

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Knoji has 39 The Step reviews and ratings as of June 17, 2026. Knoji editors and the Knoji shopper community have reviewed The Step and compared it against 5,703 top fitness & exercise brands, reviewing The Step based on product and store features. Knoji reviews and ranks Thestep.com and other fitness & exercise brands based on how many features each offers and based on a 5-star rating scale. Based on these factors and 39 The Step reviews, The Step earns an overall score of 4.0 out of 5.0 points. The Step offers 2 total features. The Step's review score also factors in its popularity, which is in the mid-range compared to competing .

thestep.com
Rated 4.0 - 39 ratings
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About The Step

The Step is a small to mid-size fitness & exercise company operating the e-commerce site thestep.com. The Step sells its products and services in the fitness & exercise industry. The Step is a less active brand when it comes to discounting and offering coupons. The Step has a mix of reviews among shoppers on Knoji, with 39 ratings and an average rating of 2.9 stars. The Step scores decently compared to other brands in the fitness & exercise industry, providing 2 e-commerce features to better serve its customers.

The Step's Review Scorecard

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